We have had Broward warranties for 17 years on our property and our rental property. Always there when we needed. Had new Rheem ac and air handler installed April, very happy. Had a concern with vibration, called ladies in the office always so helpful, Laurie and Cristy if i got them correct. Sully showed up so quickly since he was in neighborhood, piece of insulation took care of it. Thank you Broward!
Alina Trigub
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June 10, 2025
We had them replace HVAC unit. Once the sales call was over and the contract signed, the problems started to show up. Poor quality, did not pay attention to what we asked for. Did not do a good job. The town inspector had to come back. And the company rep started responding sporadically. On top of it, they are more expensive than many others. We thought we were getting quality for the price we paid, instead we got very poor customer service and poor quality.
Mandy Vinnes
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June 13, 2025
Mis-diagnosed problem with washing machine. 3 visits to fix. Worked for about 4 weeks, then the same problem. Can’t get it fixed again because we didn’t renew. We didn’t renew based on service received. Called to speak to management and they never returned the call. WOULD NOT RECOMMEND Broward Factory Service
Ed Cooper
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February 02, 2025
Just want to share my experience with Broward Home warranty. I was told it was a good warranty to have but here is my experience. My a/c went out. Technician says it's the compressor and is under warranty. However, they want to overcharge me for other supplies needed for the repair. Example is $1800 for copper tubing that should cost less than $400. A filter drier for $300 that should cost less than $50. 6 lb of R22 for $420 that can be purchased elsewhere for $275. It's easy to see that supplies overcharge means that the warranty is worthless. So a scroll compressor would replace the original but any future problem with the scroll would not be covered because a scroll compressor is excluded. Needless to say that I am very disappointed In the Broward warranty. The total cost of repair would be $2426.76 after a 10% discount. They did offer to replace the entire system for $9700.00
Ash R
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June 13, 2025
Driver for this company cut us off and almost caused an accident on 466 & 301 in the villages. We have a baby in the car and he could've caused a really bad accident. Then proceeded to curse at us. Tell your drivers to pay attention. Especially when they're representing your company.
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15980 US-441, Summerfield, FL 34491, USA
Claim Listing: Broward Factory Service
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We have had Broward warranties for 17 years on our property and our rental property. Always there when we needed. Had new Rheem ac and air handler installed April, very happy. Had a concern with vibration, called ladies in the office always so helpful, Laurie and Cristy if i got them correct. Sully showed up so quickly since he was in neighborhood, piece of insulation took care of it. Thank you Broward!
We had them replace HVAC unit. Once the sales call was over and the contract signed, the problems started to show up. Poor quality, did not pay attention to what we asked for. Did not do a good job. The town inspector had to come back. And the company rep started responding sporadically. On top of it, they are more expensive than many others. We thought we were getting quality for the price we paid, instead we got very poor customer service and poor quality.
Mis-diagnosed problem with washing machine. 3 visits to fix. Worked for about 4 weeks, then the same problem. Can’t get it fixed again because we didn’t renew. We didn’t renew based on service received. Called to speak to management and they never returned the call. WOULD NOT RECOMMEND Broward Factory Service
Just want to share my experience with Broward Home warranty. I was told it was a good warranty to have but here is my experience. My a/c went out. Technician says it's the compressor and is under warranty. However, they want to overcharge me for other supplies needed for the repair. Example is $1800 for copper tubing that should cost less than $400. A filter drier for $300 that should cost less than $50. 6 lb of R22 for $420 that can be purchased elsewhere for $275. It's easy to see that supplies overcharge means that the warranty is worthless. So a scroll compressor would replace the original but any future problem with the scroll would not be covered because a scroll compressor is excluded. Needless to say that I am very disappointed In the Broward warranty. The total cost of repair would be $2426.76 after a 10% discount. They did offer to replace the entire system for $9700.00
Driver for this company cut us off and almost caused an accident on 466 & 301 in the villages. We have a baby in the car and he could've caused a really bad accident. Then proceeded to curse at us. Tell your drivers to pay attention. Especially when they're representing your company.